Appointments & Business Hours

Contact JIB Medical at (718) 591-2014 to make, change or cancel appointments. 
• Please call as soon as possible to notify us of any changes or cancellations, within 48 hours at the least


 Monday through Friday: 8:00 AM to 7:15PM (not all services are available at all hours or every day). 
 Last physical exam scheduled no later than 6:00 PM, other visits no later than 6:30 PM. 

 Saturday: 8:00 AM to 2:45 PM (not all services are available at all hours or every Saturday). Last physical exam scheduled no later than 1:00 PM, other visits no later than 1:30 PM. 

After hours

 If urgent: Consider if an Urgent Care Center would be adequate visit online  MagnaCare's Urgent Care Center Information Reference 
 If necessary, call 911 or go directly to the nearest emergency room. 
 If not urgent, please call back during normal business hours (718) 591-2014. 
 Health Advocate is a valuable service the PHBP provides participants. It is available 24/7 at (866) 799-2723 and provides telephone assistance for a wide variety of problems, including advising on acute difficulties.


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Frequently Asked Questions

Who/What is Health Advocate?

Health Advocate is available to you at no cost as your very own personal help with your healthcare needs. Health Advocate is a valuable benefit provided by the Pension, Hospitalization and Benefit Plan of the Electrical Industry (PHBP) to help you and your entire family to  navigate the healthcare system and maximize your healthcare benefits. Our comprehensive service will help you with clinical and administrative issues involving your medical, hospital, vision, dental, pharmacy and other healthcare needs.

The staff is specially trained to handle each case with the utmost confidentiality. They follow careful protocols that comply with all governmental privacy standards to ensure that our participants’ medical and personal information is fully protected and held confidential. Just like all other health and assistance programs, your privacy is of paramount importance.

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