Appointments & Business Hours

Contact JIB Medical at (718) 591-2014 to make, change or cancel appointments. 
• Please call as soon as possible to notify us of any changes or cancellations, within 48 hours at the least

Hours

 Monday through Friday: 8:00 AM to 6:00PM (not all services are available at all hours or every day). 
 Last physical exam scheduled no later than 4:30 PM, other visits no later than 5:30 PM. 

 Saturday: 8:00 AM to 2:30 PM (not all services are available at all hours or every Saturday). Last physical exam scheduled no later than 1:00 PM, other visits no later than 1:30 PM. 

After hours

 If urgent: Consider if an Urgent Care Center would be adequate visit online  MagnaCare's Urgent Care Center Information Reference 
 If necessary, call 911 or go directly to the nearest emergency room. 
 If not urgent, please call back during normal business hours (718) 591-2014. 
 Health Advocate is a valuable service the PHBP provides participants. It is available 24/7 at (866) 799-2723 and provides telephone assistance for a wide variety of problems, including advising on acute difficulties.

Location

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Frequently Asked Questions

What to do if I lose my medical eligibility?

JIB Medical does not determine eligibility, but is advised by Members’ Records. The PHBP restricts access to only participants in the PHBP for all JIB Medical services. If you lose eligibility, JIB Medical has to halt your medical care here. Information from your medical record is always available to you. Removing or restoring eligibility is not up to JIB Medical. Please discuss with your Union representatives or Members Records about what you can do to be reinstated in the Members Records active participants’ lists.

JIB Medical is not an urgent care center, but will be available to those who lose eligibility for 30 days after becoming ineligible and will help find a new doctor if desired.

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