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Appointments & Business Hours

Contact JIB Medical at (718) 591-2014 to make, change or cancel appointments. 
• If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance

Hours

• Monday through Wednesday: 7:30 AM to 7:00 PM (not all services are available at all hours or every day). 
• Thursday and Friday: 7:30 AM to 6:00 PM (not all services are available at all hours or every day). 

• Saturday: 8:00 AM to 2:30 PM (not all services are available at all hours or every Saturday). Last physical exam scheduled no later than 1:00 PM, other visits no later than 1:30 PM. 

After hours

• If urgent: Consider if an Urgent Care Center would be adequate visit online  MagnaCare's Urgent Care Center Information Reference 
• If necessary, call 911 or go directly to the nearest emergency room. 
• If not urgent, please call back during normal business hours (718) 591-2014. 
• MagnaCare Advocacy Services is a valuable service the PHBP provides participants. It is available Monday through Friday at (866) 624-6260 and provides telephone assistance for a wide variety of problems, including advising on acute difficulties.

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Frequently Asked Questions

Can I continue to be involved in my child’s care after he/she turns 18 years old?

A person over the age of 18 is considered a legal adult and must consent to their parents continued involvement in their medical care. Consent must be documented on a HIPAA Designation Form. This form can be obtained through JIB Medical’s clerical office. If your child is intellectually or developmentally disabled, and incapable of making decisions for themselves, you must seek court approval to act as their legal guardian after your child is over the age of 18. This proof must then be provided to JIB Medical so that we can continue to involve you in your child’s medical care.

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